As evident in the implementation of many governments around the globe, e-Governments are set to benefit both poor and rich countries. E-Governments could also be successful and significant tool in developing cities all around the world. Cities face numerous challenges like unemployment, poor health, poor education crime and violence as well as poor public services. Among the greatest contribution that e-governments have on cities lies in confronting these challenges and ensuring overall governance using ICT. I have confidence that when citizens of a country are presented with lesser of these problems, there is adequate cooperation between the government and citizen. For example, when the government opens up new opportunities at local governments for citizens to engage in, democracy at local level is improved through easy access to information in local governments. This reduces lack of trust that many citizens in developing countries have in their governments. I believe that the biggest disadvantage of e-governments happen when the administration does not incorporate its citizens in the decision making process causing numerous complaints.

Citizens need to be free to participate in any decision that pertains to their wellbeing. The government should set aside specific structures where citizens can visit and give their opinion about government. This structures can be physical or in the form of social media structures where citizens interact and respond to governmental suggestions of administration. This act bridges the gap between the administration and its citizens and widens the gap of having more developments because of citizen involvement. ICTs with reference to social media websites are significant as enabler of reforms where public administrations work in improving internal systems of the country. The use of ICT could also support more effective consequences in welfare services, education, health and security.