Conflict Resolution

The Assignment in the module requires prior planning, please review as soon as possible.

In your textbook, please review and complete the Assignment 5A: Process Analysis of A Real Conflict (p. 170-171). The focus of the assignment is not the analysis of the pros and cons of each position, but rather the approach, skills, and strategies used by the “facilitator” in relation to the process and challenges raised during the interaction.

When completing this assignment, please specifically address the sub-questions for each of the main sections below, see detailed textbook instructions on page 171.

Introduction (30 points)
Conflicts (20 points)
Challenges (10 points)
Alternatives (30 points)
Summary/conclusions (10 points)

These FIVE pages should EXCLUDE the cover page and reference page. So no cover page and no reference page.