1. Discarding Old Computer Equipment. Your company has given you a new laptop to replace your current, outdated desktop. Because of the negative environmental impact of discarding the old computer in the trash, your supervisor asked you to suggest options for its disposal. How will you respond?
2. Dead Battery. While traveling for business, you realize that you to bring the battery charger for your laptop. Knowing that you need to use the laptop to give a presentation tomorrow, what steps will you take tonight to make sure enough battery power.
3. Cannot Share Photos. You are attempting to send photos of a house for sale in an email message to your real estate partner. Each time you attempt to send the email message, you receive an automatic response stating that the files are too large. What are your next steps?
4. Incorrect Sign-In Credentials. Upon returning to the office from a well-deserved two-week vacation, you turn on your computer. When you enter your user name and password, an error message appear stating that your password is incorrect. What are your next steps?
5. Synchronization Error. You added appointments ti the calendar on your computer, but these appointments are not synchronizing with your smartphone. Your calendar has synchronized with your smartphone in the past, but it has stopped working without explanations. What are your next steps?