Business Case Study
1. Can you identify the key factors that have led to Aravind’s success?
2. What has Dr. V.’s role been in all this?
3. How do you evaluate the quality of service at the free hospital? At the paying hospital?
4. What has been the role of Aravind’s clinical and support staff in all this? Are they
dedicated and altruistic or do they have an ulterior motive?
5. Are there any weaknesses at all with the Aravind model of delivering eye care?
6. How are its satellite hospitals at Tirunelveli (best labeled T-Valley) and Theni doing?
7. How are its eye camps performing?
8. How should Dr. V. expand the Aravind model to other parts of India, Asia, and Africa?
2. What has Dr. V.’s role been in all this?
3. How do you evaluate the quality of service at the free hospital? At the paying hospital?
4. What has been the role of Aravind’s clinical and support staff in all this? Are they
dedicated and altruistic or do they have an ulterior motive?
5. Are there any weaknesses at all with the Aravind model of delivering eye care?
6. How are its satellite hospitals at Tirunelveli (best labeled T-Valley) and Theni doing?
7. How are its eye camps performing?
8. How should Dr. V. expand the Aravind model to other parts of India, Asia, and Africa?
