CLC – Effective Communication

PLEASE USE THE FOLLOWING RESOURCES IN THE PAPER! THANK YOU!
References

Alvarez, P. (2018). The Atlantic. The immigration fight that may soon land in the Supreme Court. Retrieved from https://www.theatlantic.com/politics/archive/2018/08/daca-trump-supreme-court/568174/

Maes, J. D., Stansbury, A., & Schifo, R. (2015). Before All Else Fails, Press “Reset.” Dispute Resolution Journal, 70(1), 59–65. Retrieved from https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=108778714&site=eds-live&scope=site

Robbins, S.P., & Judge, T.A. (2015). Organizational Behavior. (16th ed.). Boston, MA: Pearson Education, Inc.

Tuckman, B. W., & Jensen, M. C. (2010). Stages of Small-Group Development Revisited. Group Facilitation: A Research & Applications Journal, 1043-48.

The New York Times. (2018). Stopgap Bill to End Government Shutdown Passes Congress. Retrieved from https://www.nytimes.com/2018/01/22/us/politics/government-shutdown.html

Tuckman’s Theories, and the five barriers in addition to what you write on communication,
1. Describe the types of communication occurring in the group.
2. Discuss the stages of development according to Tuckman’s theory in which the group is currently functioning.
3. Identify a minimum of five barriers of communication exhibited in Congress.
4. Explain the role of groupthink in contributing to these barriers.
5. Recommend steps that could be taken to better facilitate communication.

Topic: US congress trying to reach a consensus on whether or not they should keep the DACA (Deferred Action for Childhoods Arrivals) Program for undocumented immigrant children, known as Dreamers.
o Beginning of 2018, the United States Congress was in the storming phase of small group development, whilst facing intragroup conflict (Tuckman, & Jensen, 2010).
o The resolution: The senate votes were 81-18 and it ended the government shut-down. (The New York Times, 2018).
§ This resolution was made after numerous bipartisan conversations amongst approximately 20 senators. (The New York Times, 2018).
§ Republican and Democrats were able to come to this resolution, after they agreed to address the state of the Dreamers; however, it seems like the Democrats feel like this may not happen. (The New York Times, 2018).
§ Nonetheless, the future of the DACA recipients are still up in the air and according to The Atlantic’s August 2018, article about DACA, a Texas ruling to keep the DACA program going from their Federal Judge deems to have caused a conflict; hence, the DACA issue may reach the Supreme Court (Alvarez, 2018).
Barriers the US Congress faced: information overload, noise, selective perception, filtering, and silence.

Information overload: when the information exceeds the processing aptitude (Robbins and Judge, 2015). Robbins and Judge (2015) specified, researchers had discovered that those who tend to retrieve a vast amount of information, seem to be more inclined to making a worse decision. EX: Perhaps when the one side is trying to prove that DACA program is essential and should be kept while the other side is trying to prove why it should be removed, an overwhelming amount of information will be given (i.e. stats) This was illustrated in various ways from Media to inside the US Congress.

Noise: disrupting the clarity of what is going on. EX: Media, plays an instrumental role when it comes to creating noise. There is an array of opinions, from all the sides of this conflict on all sorts of social media platforms, from Newspaper articles, to Facebook and Instagram posts.

Selective Perception: the tendency to selectively interpret what one considers to be of interest when it comes to factors such as: background, experiences, and attitudes (Robbins and Judge, 2015). EX: The communication gaps amongst everyone who was involved in making this decision. Those who oppose DACA are only looking for stats that help their claims and so are the individuals who want to keep DACA.

Filtering: manipulation by the sender to ensure the receiver of the message receives it favorably (Robbins & Judge, 2015). EX: .Those who oppose DACA are only presenting stats that help their stance and sae applies for those who are in favor of keeping DACA.

Silence: According to a variety of media outlets, for example, The Atlantic, there seems to be a pause into finalizing if this program should be cut. In fact, “It’s not clear what will happen or when—leaving the fate of daca more uncertain than ever” (Alvarez, 2018).
• Tuckman’s theory of group development consists of four stages: forming, storming, norming and performing.

Role of Groupthink
Groupthink refers to the phenomenon that occurs when group decision making is influenced by the group, preventing them from considering alternate options objectively (Robbins & Judge, 2015).
During this case, the United States Congress, elected officials seem to be going along with the group, or their party to keep the peace.

Recommended steps that can facilitate better steps:
To improve communication between all parties a reset is needed. According to Maes, Stansbury, & Schifo, hitting the reset button during a dispute is possible (2015). Refer to the steps below on how to “Reset” (Maes et al., 2015).