No quotas or numerical goals
Remove annual ratings or merit system
Institute education and self-improvement
- Paid training in sales, customer service, claims and auto damage
- Sales and customer service representatives are required to take and pass state licensing exam
- Licensing and continuing education courses are provided at no cost to associates
- Offer tuition reimbursement to full time associates ($5250 per year and 75% of purchase textbook cost
- Geico University: classes include business and management courses, six sigma training, diversity and ethics, Microsoft office, project management, presentation skills, business skills, statistics and more.
- Family scholarships to associates children
Involve all workers in the transformation
- Host a variety of programs that recognize associates contribution both inside and outside of work
- Service awards celebrate associates major career milestone
- Associates who participate in tuition reimbursement program are recognized when they receive their bachelor’s degree
- Corporate quality awards program recognizes associates for various contribution to the business
- Actuaries who pass Casualty Actuarial Society exam may be eligible for bonuses
- Associates who earn CPCU are rewarded with special bonuses and trip sponsored by CPCU
