Literature Review:
2.1 introduction: the content of the literature review in light of the conceptual framework
2.2 Employees Commitment theories
2.3 The context of study: commitment and loyalty as part of retention of knowledge worker
2.4 Commitment theories and Conceptual Framework of the Thesis
2.4.1 Definitions and Perspectives of Employees Commitment
2.4.2 Studies on Dimensions of Employees Commitment
2.4.3 Employees Commitment models
2.4.4 Approaches to Employees Commitment
2.5 Loyalty theories and Conceptual Framework of the Thesis
2.5.1 Definitions and Perspectives of Employees Loyalty
2.5.2 Studies on Dimensions of Employees Loyalty
2.5.3 Employees Loyalty models
2.5.4 Approaches to Employees Loyalty

Monitoring Controlling

2.6 management Functions: Monitoring
2.6.1 model of Monitoring
2.6.2 Sub categories for Monitoring
2.7 management Functions: Controlling
2.7.1 Model of Controlling
2.8 Knowledge cycle framework: Sharing, Creation, Storage
2.8.1 models of Knowledge cycle
2.8.2 The situational model of Knowledge cycle
2.9 level/scale of Knowledge cycle framework: Sharing, Creation, Storage
2.10 Knowledge cycle framework index in the workplace and retention of knowledge worker
2.11 Knowledge cycle framework as a Mediator between the Relationships between management functions (Monitoring and Controlling) and retention of knowledge worker (employee’s commitment and loyalty)

2.12 Summary of the chapter
2.13 Conclusion of chapter 2
most of the references from the last 3 years