1. The learned needs theory has potentially strong use in management. However, one of the things to always keep in mind is that these are “theories,” and that means that not all may agree on their definition or use. This is one of the theories that especially takes some “heat” from the research community, since much of the data that supports the theory comes from research conducted by McClelland and his associates. Some of the findings also run contrary to the literature of other theoretical streams, such as the assertion that the need for Achievement can be learned as opposed to evidence that typical motivational development during childhood is difficult to change in adulthood. Nevertheless, working with the McClelland material can add insight to why people do what they do, and so effective managers will want to be aware of the potential motivators that may affect the people in their organization. What are your thoughts or insights? 2. In your view of the philosophical arguments with regard to the use of technology in management, where do you draw the line in terms of the involvement of personal “touch” in working within an organization. Even in an environment using the best graphics, the lack of person-to-person connection can cause deficiencies in production. What are your further thoughts? 3. Once subordinates figure out that their manager is wishy-washy and makes decisions based on the way the favored “wind” is blowing, they will lose respect and are likely to perform less for that person. The team’s success is the manager’s success, therefore what is right for the manager needs to be right for the team. When a selfless manager makes a decision based on the question of, “what is right for me”, they are ultimately deciding what is best for their team as well. Do you believe this ? if yes why if not why explain the pros and cons of the statement. 4. In analyzing Drucker’s lessons of management (#7: focus on the customer), what should a person dealing with people that have committed crimes do?, especially family members that are irate about their loved ones being in jail. Sometimes one forgets that in all actuality they are customers too within the enclosed facilities(Prison or jail). In this case, the customer is not always right, but you must treat them as you would to an extent, a customer would be treated within an actual business. As a supervisor in such a work environment, you must treat everyone with respect, and be a good role model and leader for the organization, no matter how much the customer/inmate is screaming and cussing you out. What are your thoughts? 5. Discuss or identify who is the most important person or persons to communicate with in a crisis. Is the customer the only segment of people who surround an organization the only target for crisis communication? Response to Brooks qn to me 6. If a company has online customers, do you think it is as important to notify the public at large of a crisis? Response to Brooks qn to Sonsare. Please provide at least 120 word responses and one reference for each questions.