1.The military has led reverse logistics processes in many ways because of redeployment and disposal of equipment on massive scales. Some of the methods have transferred to civilian companies. Should there be more training in the military on the usefulness of reverse logistics for both military and civilian use? 2. As one visualizes the entire reverse logistics process from customer to supplier. There are a lot of processes in between them and all are critical, explain what you think is the most critical process. Response to James 3.Corporations are now getting themselves together and understand that profit from sales is not the only thing that makes money but having loyal customers brings in long term profits. What’s your take on this? 4.Take a few minutes to call or visit Wal-Mart or Target and ask them how their returns policies work and impact customers then report back. In past exercises, we have had much success contacting these folks and gained valuable information. Provide one reference for each question please