You must first develop two principles of ethical change management that should be applied to the management of change. The principles should be applicable to most change situations that a manager may face, and they should be grounded in the change management literature. At least four references must be used in completing this task.
Next, you must analyse the behaviour of Mark Dawson, Senior VP of Operations, as follows.
(i)Identify whether Mark Dawson is resisting the change that Cheryl Hailstrom is seeking to make. Your choice must be justified, with reference to relevant change management studies.
(ii)Critique the response of Cheryl Hailstrom towards Mark Dawson, using relevant change management literature and the principles that you formed earlier
(iii)Recommend no more than three measures that can be taken by Cheryl to manage the evident resistance that you have found, with reference to relevant change management studies. The measures must show that the principles of ethical change management that you developed are being applied.
At least ten references must be provided for this component of the task.