This case study comes under Human resource management subject and the unit is Performance management.
Use conceptual performance framework to critically evaluate the concepts and issues in the case study.
Please make appropriate and well-grounded recommendations for change, at a strategic (question 1 and 2) and operational level (question 2)
using theoretical/conceptual performance framework is must.
Questions that are required to answer are given at the end of case study. there is also mention how to answer them.

Please cover the following points in the assignment because they were taught in lectures in uni.
setting performance expectations, managing under performance, performance management and development, performance measurement,

This is CIPD affiliated course so reference from CIPD can be used as well.