Instructions:
• There is a Reflection to mediation meeting between (Party A – Party B – Mediator) look jpg files
• I need you read the scenarios carefully then answer the questions below (no more 500 words)
• Use your own words and link that with a Mediation Theories if is it possible and use one or two sources only.
• Answer only Q6 to Q10 (you can answer them as a point).
• UK English – APA6 style.

1. Who was involved in the mediation? What were their roles?

2. What (briefly) were the key issues between the conflicting parties?
with differences

3. Why was there a need to mediate between them?
which they need to settle

4. What were the steps in the mediation process?
trying to reach agreement

5. How were solutions found (be specific)?
through exploring for options and exchanging offers

6. Overall:
– what helped?

– what hindered?

Reporting
7. What did you learn about mediation? What were the greatest challenges? What were the major lessons learned?

Responding
8. How did it challenge what you understood of mediation prior to today?

Relating
9. How did this experience relate to a mediation / something similar to what you have done in the past?

Reasoning
10. Why do you think the mediation unfolded the way it did? What aspects of the online mediation would have been different if undertaken face to face?