Understanding systems development

You work for an IT Consultancy that has been shortlisted by a Consortium of upmarket restaurants in the Leeds and Bradford area to deliver an IT system that will support a proposed new revolutionary delivery and fine dining service. This will take the “JustEats” concept for takeaways to a new level; providing a solution that not only delivers food, but offers the high quality of cuisine, service and presentation expected from a top class restaurant.

The target market is home dinner parties to family, group and corporate events of up to 100 people. A fleet of custom made vans and specially trained delivery drivers / waiters using world beating technology will ensure the food arrives on-time, as ordered and matches the quality as if served straight from the kitchen of the restaurant, hot or cold.

At a high level the IT requirements are to provide a robust, easy to use system that:

Restaurants can register, logon and specify their details including cuisine type and menu items.
Customers / Clients can register, logon, specify their details including address, then place, confirm and pay for their orders.
Manages the logistics of the cooking and delivery process including the allocation of drivers / waiters.
Note that the current scope of this project is broad and will need to be refined and agreed with specific functionality prioritised.

You have just joined the team that is shortlisted for the contract to initiate, define and deliver the IT system to support the broader remit of the initiative.